Saturday, October 27, 2007
Friday, October 26, 2007
An Encounter with ACER: Are ACER Stupid?
I own an ACER laptop.
A funny thing happened a few days ago. The power cord got cut from the inside (I don't know how!) and two wires shorted which led to the plastic sheath of the cable melting. Obviously the cord was now useless.
Before I proceed further I need to explain the construction of the power cord. It is made up of two parts.
The first part consists of the adaptor and the cable which plugs into the laptop. The second part consists of the power cord which connects the adaptor to the power socket. The two are separate because the power cord changes from country to country (depending on the pin shape) where as the adaptor remains the same.
Now the adaptor bit was working perfectly and I just needed a new power cord. Since I am an optimist, I started believing that ACER, which has a brand presence in India, would be able to solve my problem in a jiffy. Oh yeah! Good customer service HAD come to India. But something at the back of my mind told me 'Dude, you are in deep shit and you don't know about it!'.
Of-course had I been in UK when this happened, getting a replacement would have been almost boring. Just go online and buy the power cord.
Anyway, so I went online and found out the Delhi ACER office (in Okhla Phase I) number (+91-11-40568000, 40568001 / 2).
Called them up and they told me all these bits are sold by their shop (The ACER Mall opposite Home Saaz) in Lajpat Nagar (these days the Toughest Market to Shop at in Delhi, coz of the crazy traffic rules and HCBS/Metro construction).
So I called up the shop and asked them about the power cord. Well.. I don't have the words to describe what I was told, but I shall try my best!
They said that they only sell the adaptor (which I didn't need) and NOT the power cord. Furthermore they suggested that Nehru Place market would be the best placeto find a new power cord.
Its like you damaging the cover of the headlight on your car and the car manufacturer saying that they can only supply you with the headlight case and not the headlight cover.
What good is half the power supply in any case? I wonder who all can go around Nehru Place looking for an ACER power cord. I am lucky that I live not very far from Nehru Place.
Looking at the brighter side, I am quite happy that the person answering the phone was able to point me towards Nehru Place and didn't leave me hanging without any info.
Tuesday, October 23, 2007
Brain on Vacation!
Arti: how is ur brain? is it on vacation? or it never existed
Azahar: you see I have given it to you on loan!
I am sure many girls would agree with Arti!
Sunday, October 21, 2007
Some new things that people call me....
I have been called many things by many people! But here are two new ones that I came across while harrassing the women of India :P
U r a donkey!
- This is funny for SO many reasons, if only I could figure out why this person thought I am a donkey?
You are warped!
- Being a fan of Star Trek I really liked this one and all it took was a telephone call!
:D - atleast the women of india have gotten a bit creative and have moved beyond calling me 'mad' or 'crazy'!